QANIVO Privacy Policy

Effective Date: 02/17/2025

Introduction: At QANIVO, we respect our customers’ right to privacy and are committed to protecting their personal information. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website, make a purchase, or interact with us in any way.

Collection of Personal Data:

• Contact Information: When you create an account on our website or place an order, we may collect your name, email address, phone number, and shipping and billing addresses.

• Payment Information: We use third-party payment gateways (e.g., PayPal, credit cards) to process payments. These services may collect and store your payment information, including credit card numbers and expiration dates.

• Order History: We keep a record of your order history, including the products you’ve purchased and any preferences or customization options you’ve selected.

Use of Personal Data:

• Order Fulfillment: We use your personal data to process orders, ship products, and provide customer service.

• Marketing and Promotions: We may use your email address to send newsletters, promotional emails, and special offers. You can opt-out of these communications at any time by clicking the “Unsubscribe” link in our emails or by contacting us directly.

• Analytics and Performance Improvement: We use analytics tools (e.g., Google Analytics) to track website traffic, monitor sales performance, and identify areas for improvement.

Sharing Personal Data:

• Payment Processors: We share payment information with third-party payment processors to facilitate transactions.

• Shipping Providers: We share shipping addresses and order details with third-party shipping providers to ensure timely delivery of your orders.

• Third-Party Service Providers: We may share your personal data with third-party service providers who help us operate our business, such as website hosts, email marketing services, or customer support software.

Data Retention: We retain your personal data for as long as necessary to fulfill the purposes outlined above. This means we’ll keep:

• Order history and payment information for a minimum of 7 years after the last order.

• Email addresses and marketing preferences for as long as you remain active on our mailing list.

Data Security: We use reasonable security measures, including encryption, firewalls, and secure servers, to protect your personal data from unauthorized access, disclosure, or destruction.

Your Rights:

• Access: You have the right to request access to your personal data we hold.

• Correction: You have the right to correct any inaccuracies in your personal data.

• Deletion: In certain circumstances, you may request that we delete your personal data (e.g., if it’s no longer necessary for our purposes).

Changes to This Policy: We reserve the right to update this Privacy Policy at any time. When changes are made, we’ll provide a revised version of this policy on our website.

Contact Us: If you have any questions or concerns about our Privacy Policy, please don’t hesitate to contact us:

Email: owner@qanivo.com Phone: 5617146665